Glavotok Premium Green Camp offers reservations for Premium Mobile Homes, Premium Bungalows, Romantic Rooms, Luxury Villas Glavotok, Villas Glavotok, and Deluxe Family Homes.

How to book:

You can make a reservation by email or through our website. On our website, you can submit an enquiry for a specific period or book your preferred accommodation directly.

Check-in and check-out:

Check-in is available after 16:00 on the day of arrival, and check-out must be completed by 10:00 on the day of departure.

• For check-out after 10:00, the camp may charge an additional fee.
• The reserved accommodation unit will be held until 20:00 on the day of arrival. In case of a later arrival, please notify us by phone at +385 51 86 78 80 or by email at info@kamp-glavotok.hr.
• Upon arrival at reception, all guests staying at the camp must present their identity cards or passports.

Selecting a Mobile Home

A mobile home is booked by type, and the exact mobile home number can be reserved as an additional service for a fee of €100.

Reservation Without an Additional Fee
When you book a mobile home type, the camp assigns a specific unit within that type. You may indicate your preference for a particular unit when making your reservation; we will accommodate your request if availability allows, but cannot guarantee it.

Reservation of an Exact Mobile Home Number (Additional Service, €100 Fee)

• Guests can select this option as an additional service when making a reservation.
• The fee is €100 and must be paid immediately upon booking. Unlike the deposit, this fee is not deducted from the total bill at check-out.
• After making the reservation, guests should enter their preferred mobile home numbers in the reservation notes. We recommend listing several options in order of preference.
• The camp will inform guests as soon as possible which of their preferred units are available, confirm the selected unit and confirm the reservation of the exact mobile home number.
• If none of the preferred units is available, guests may select another available unit or receive a full refund of the fee.
• The fee is non-refundable in the event of cancellation, regardless of the cancellation period. If guests change their reservation dates (changes are possible no later than 7 days before arrival), the fee can be transferred to the new dates only if the requested unit is available for that period. Following a date change, the camp cannot guarantee the exact mobile home number originally requested by the guest. If a guest requests a reservation change and the preferred unit is no longer available for the new dates, and the camp assigns another unit, the fee will not be refunded. Once the guest has arrived at the camp, changes to the reservation dates are no longer possible.

Deposit Payment
To confirm a reservation, a deposit of 30% of the total amount must be paid no later than the deadline specified in the offer. The remaining balance is payable at reception upon check-out. The deposit can be paid by bank transfer or through the online payment system. If the deposit is not paid on time, the reservation is considered invalid. Bank transfer payments may incur fees that are beyond the camp's control.
The above payment terms apply to standard offers. Depending on the price list and the offer selected by the guest, payment conditions may differ. For example, under a Non-refundable offer, the full amount must be paid immediately upon booking, and the reservation is confirmed only after payment has been received.

The Deposit Can Be Paid
By bank transfer to:

ERSTE BANK d.d., Rijeka, Croatia
IBAN: HR47 2402 0061 5001 3706 5
BIC: ESBC HR 22

Online during the booking process.

The deposit amounts to 30% of the total price, and the remaining balance is payable at reception. After payment, you will receive a booking confirmation/voucher.

Cancellation and Reservation Change Conditions

Conditions Depend on the Offer
The cancellation and change conditions stated below apply to standard offers. Depending on the price list and the offer selected by the guest at the time of booking, the conditions for cancellation, date changes and refunds may differ (for example, for First Minute and Non-refundable offers). The conditions applicable to the offer under which the reservation was made shall prevail.

Reservation Changes
Changes to the dates or number of guests are possible subject to availability and without an administrative fee, provided the request is submitted no later than 7 days before arrival. Requests must be sent by email to info@kamp-glavotok.hr. In such cases, the price will be calculated according to the price list in effect at the time of the change. After this deadline, reservation changes are no longer possible. If a guest has already arrived at the camp, an early departure will be handled in accordance with the early departure policy (see below).

Cancellation
Cancellation is free of charge up to 7 days before arrival. After that deadline, the 30% deposit will be retained. Cancellations are accepted exclusively by email at info@kamp-glavotok.hr.

• If a guest cancels less than 7 days before arrival or fails to arrive (no-show), we retain the deposit (security amount) of 30% of the total reservation value.
• The fee for reserving an exact mobile home number is charged separately from the deposit and is not included in the reservation value used to calculate the deposit. It is non-refundable in the event of cancellation, regardless of the cancellation period, as well as in the event of a no-show.

Deposit Refunds.
To request a deposit refund, please send the following details to info@kamp-glavotok.hr: the payer's first and last name, address, bank name, IBAN and SWIFT/BIC.

Early Departure and Shortening of Stay
A mobile home is booked for the entire period specified in the booking confirmation. In the event of a late arrival or early departure compared to the confirmed dates, the full reservation amount will be charged, with an adjustment to the tourist tax, which is calculated only for the nights actually spent at the camp.
As an exception, in the event of early departure due to serious illness, an accident or force majeure affecting the guest or a person travelling with them, the guest may submit a request to be exempted from charges for unused nights. Appropriate documentation (e.g. a medical certificate) must be provided with the request. Each request will be assessed individually.

The Price Includes

The price of a mobile home depends on the type of accommodation and the length of stay and is charged per night according to the applicable 2027 price list. Prices include VAT, while the tourist tax is charged separately.

For Premium Mobile Homes, Premium Bungalow, Deluxe Family Home, Luxury Ville Glavotok and Vile Glavotok:
The price includes:
accommodation for 4–6 people (depending on the type of holiday home), electricity, water and gas, towels and bed linen (changed every 7 nights), parking spaces, cooking and dining utensils, and final cleaning.
The price does not include: pets and tourist tax.

For Romantic Room:
The price includes: accommodation with breakfast, bed linen (changed every 7 nights), towels (changed every 7 nights), electricity and water consumption, and final cleaning.
The price does not include: pets, tourist tax and insurance.
All other items and services are charged additionally according to the price list, whether added by the guest during booking or requested during the stay.
Small pets are allowed for an additional fee according to the price list and must be declared in advance when making the reservation. A maximum of one pet is allowed in each mobile home.

Final Cleaning

The final cleaning fee is €45 and is included in the accommodation price.

Final Bill and Departure Rules

• Items or services not specified by the guest at the time of booking but used during the stay will be charged at check-out according to the price list in effect at that time.
• All services must be settled at reception before departure. Payment for departures on the same day is available between 08:00 and 10:00. Payment for departures on the following day is also available between 18:00 and 20:00, which we recommend to avoid queues at reception.
• Proof of payment is issued at reception.

Changes and Cancellations by the Camp

Glavotok Premium Green Camp reserves the right to make adjustments to accommodation arrangements in exceptional circumstances, such as natural disasters, pandemics or other unforeseen situations. In exceptional cases, guests may need to move to another accommodation unit during their stay and will be informed in good time. If the camp cancels a reservation due to force majeure, the amount paid will be refunded in full.
The camp may refuse, cancel or modify a reservation if it identifies misuse of the booking system or an obvious error made by the guest when entering reservation details.

Complaints
Complaints regarding the quality of services may be submitted at reception as soon as the issue is noticed. Glavotok Camp cannot accept complaints concerning circumstances beyond its direct control, such as weather conditions, the condition of facilities in the surrounding area or similar circumstances.
The maximum compensation for a complaint is limited to the value of the service being disputed. It does not include services already used and cannot cover the entire reservation amount. Claims for compensation for non-material damage are excluded.

• The mobile home and its inventory must be returned in the same condition in which they were received. Inventory and cooking and dining utensils must remain in the mobile home and may not be removed.
• Guests must report any damage or malfunction occurring during their stay to reception without delay.
• Damage to, missing items from or loss of inventory will be charged according to the actual value of the items or the cost of repairs and included in the bill.
• The camp is not liable for damage caused by the guest's own actions.

Personal Data Protection
We process guests' personal data in accordance with our Personal Data Protection Policy.

Fraud Warning
The camp never requests card details, payments or personal information via WhatsApp or social media. Our official communication channels are the booking system, email at info@kamp-glavotok.hr and telephone at +385 51 86 78 80. If you receive a message requesting payment or personal information that has not been sent through one of these official channels, please disregard it and notify the camp at info@kamp-glavotok.hr.